Last updated: September 29, 2026. This policy explains what information Sansara 24/7 Restoration & Remodeling collects through this website and by phone, how we use it, who we share it with, and the choices you have. We don't sell your personal information.
Who We Are
Sansara 24/7 Restoration & Remodeling ("we," "us," or "our") is a restoration and remodeling company based at 17384 Manchester Rd, Wildwood, MO 63038. This policy covers our website and the online requests, phone calls, and emails that come through it. Your use of the website is also covered by our Terms & Conditions.
Information We Collect
We collect information in three ways.
- Information you give us. When you send a request through a form, call us, or email us, we may collect your name, phone number, email address, the address or city and ZIP code of the property, the service you need, and anything you tell us about the damage or project.
- Phone calls. When you call us, we collect the number you're calling from and the details you share. Our phone system and call-tracking tools may also log information about the call, such as when it happened and how long it lasted.
- Information collected automatically. Like most websites, ours collects technical information when you visit, such as your browser and device type, the pages you view, how you arrived at the site, and your approximate location based on your IP address.
Cookies and Analytics
We use analytics tools that place cookies or similar technologies on your device. They help us understand how visitors use the website, such as which pages are viewed and how people find us, so we can improve the site and measure our marketing.
You can control cookies through your browser settings. You can block or delete them, though some parts of the website may not work as well if you do.
How We Use Your Information
We use the information we collect to:
- Respond to your request and follow up with you by phone or email
- Provide estimates, schedule visits, and carry out the work you hire us to do
- Keep records of our work and our communications with you
- Understand how the website is used and which marketing leads to calls and requests
- Operate, secure, and improve the website
- Meet our legal obligations and protect our rights
Who We Share It With
We do not sell your personal information.
We share the details you send us with the software providers that help us respond to your request and run our business, such as customer relationship management (CRM) and scheduling software. They receive your information so they can provide those services to us. We also use providers for website hosting, analytics, and phone services, and they process technical or call information for the same purpose.
We may also disclose information if the law requires it, to respond to a valid legal request, or to protect the rights, property, or safety of our customers, our team, or others.
How Long We Keep Information
We keep information for as long as we need it to respond to you, provide our services, keep our business records, and meet our legal obligations. When we no longer need it, we delete it or remove identifying details where we're able to.
How We Protect Information
We use reasonable measures to protect the information we collect. No website, phone line, or software system is completely secure, so we can't promise absolute security.
Your Choices and Requests
You can email us at sales@sansara247.com to ask what personal information we have about you, to correct it, or to ask us to delete it. We may need to confirm who you are first, and we may keep some information where the law or our business records require it. Depending on where you live, you may have additional rights under state law, and we will respond to your request as the law requires.
You can also ask us to stop contacting you at any time, and you can control cookies in your browser as described above.
Links to Other Sites
Our website may link to other sites, such as maps and review sites. We don't control how those sites handle your information, so please read their privacy policies.
Children's Privacy
Our website is not directed to children under 13, and we don't knowingly collect information from them.
Changes to This Policy
We may update this policy from time to time. The date at the top of this page shows when it was last changed.
Contact Us for Privacy Requests
For privacy questions or requests, email sales@sansara247.com or call (636) 812-3838. You can also write to us at Sansara 24/7 Restoration & Remodeling, 17384 Manchester Rd, Wildwood, MO 63038.